INDOORGOLFWROCLAW.PL WEBSITE PRIVACY AND COOKIE POLICY

 

This document specifies the Privacy and Cookie Policy for the Internet website hosted in the indoorgolfwroclaw.pl domain (referred to below as the Website). Indoor Golf sp. z o.o. (referred to below as the Service Provider) exercises due diligence in order to protect the privacy of the Website users.

Personal Data Controller

The role of Personal Data Controller concerning personal information stored in the indoorgolfwroclaw.pl website is performed by Indoor Golf Sp z o.o. with registered office under Braniborska 14, 53-380 Wrocław, entered into the Register of Entrepreneurs kept by Wrocław-Fabryczna District Court, VI Economic Division of the National Court Register under KRS no. 0000899471, NIP: 8971891690, REGON: 388900510.

Personal data

Users of electronically supplied services available through the Website are asked to voluntarily provide their personal data. Personal Data Controller processes received data in accordance with Article 23(1) of the Act on the Personal Data Protection. The data is gathered mainly in order to implement an agreement and deliver services to the data subjects.

Personal Data Controller processes gathered personal data of the indoorgolfwroclaw.pl Website users categorized into the following datasets:

Dataset name Processed data scope Processing purpose
Personal data of Users who have created a User Account
  • Full name
  • Phone number
  • Email address
 Process of creating a User Account.
Personal data of Users who have made online purchases.
  • Full name
  • Shipping address
  • Phone number
  • Email address
 Implementation of the agreement made with the User.
Personal data of Users who have withdrawn from the contract.
  • Full name
  • Home address
  • Phone number
  • Email address
 Conducting withdrawal proceedings.
Personal data of users who filed a complaint
  • Full name
  • Company name
  • Home address
  • Company address
  • Phone number
  • Email address
  • Complaint number
 Conducting proceedings concerning the complaint
Data of the Newsletter service users
  • Full name
  • Email address
 Newsletter delivery
Data of contact forms users
  • Full name
  • Email address
  • Phone number

 

 Providing a means of contact with the Service Provider to users who are interested in offered services
Data of users who submitted a review of offered services
  • Full name
  • Email address
  • Phone number
 Providing a means of sharing reviews about offered services
Data of users who have agreed to receive commercial information
  • Full name
  • Email address
  • Phone number
 Delivery of commercial information by the Service Provider

Consent to processing of personal data for marketing purposes can be withdrawn at any time.

Personal Data Controller exercises special and due care to protect the rights of users whose data are processed, in particular ensures that the data is:

  • processed in accordance with the law;
  • collected for lawful purposes described in this document;
  • not additionally processed to fulfill objectives other than purposes described in this document;
  • factually correct and adequate in relation to the purposes for which the data is processed;
  • properly secured;
  • stored in a form which permits identification of data subjects for no longer than is necessary for the purpose for which the data were collected.

Personal Data Controller reserves the right to entrust the processing of users personal data in accordance with the Act of Personal Data Protection to third parties in order to enable them to perform specific activities relating to hosting, administration, maintenance and managing of the Website, and also to pursue claims or investigate the circumstances of illicit use of electronically supplied services.

Recipients of personal data

Personal Data Controller may transfer the Website users personal data to service providers specified below for the purpose of operating and administering the www.indoorgolfwroclaw.pl Website, for example to deliver the Services. Depending on arrangements and circumstances these service providers operate on behalf of the Personal Data Controller or establish their own purposes and means of processing of received personal data:

– Stripe, located in Ireland – processing electronic payments

– Google Ireland Ltd. (Google Cloud, Google Analytics, Google Analytics 360, Fabric Software), located in Ireland – website traffic measurement, application errors reporting, generating statistics

– Google Ireland Ltd. located in Ireland (Google Ads) – Client profiling

– Google Ireland Ltd. located in Ireland – Client activity analysis

– Google Ireland Ltd. (Google Ads Double Click Manager, Double Click Search, Remarketing Service, Firebase), located in Ireland – advertising campaigns effectiveness measurement, advertising campaigns management

– Facebook Ireland Ltd. located in Ireland – popularization of the online store via the Facebook.com social media service

– Facebook Ireland Ltd. located in Ireland – popularization of the online store via the Instagram.com social media service

– Facebook Ireland Ltd. located in Ireland – advertising campaigns effectiveness measurement, advertising campaigns management

User rights

Users have the right to control processing of the data concerning them which is kept in data stores of the Service Provider, especially to access the content of their data, have it rectified, supplemented or updated and to correct any personal data, temporarily or permanently forbid further processing, and also to have it deleted if the data is incomplete, outdated, untrue or has been collected in violation of the law or is no longer necessary for the purpose, for which it was gathered.

Personal data submitted by users during registration can be edited and deleted by themselves in the “User Account” section of the Website. Each user has the right to terminate their use of the electronically delivered service, including maintaining the User Account and delivering the Newsletter. Users can also contact the Service Provider in order to execute their rights to access, modify, and remove their data or to forbid further data processing via the Service Provider’s contact details available on the Website, especially by sending an email to: info@indoorgolfwroclaw.pl

System logs

System logs are internal event logs of the Website server which automatically store webpage requests received when users visit the Website. System logs include the webpage request sent from the user’s device, IP address, browser type, language used in the browser, date and time of the request and at least one cookie file which allows clear identification of the browser.

Cookie files

Cookies are small files containing a string of characters which are saved on the user’s device (desktop, laptop, tablet, smartphone, etc.) when the user visits the Website. This information is stored in the browser clipboard which the browser sends back during consecutive visits. Cookie files contain data necessary for the correct use of the indoorgolfwroclaw.pl Website. They usually include the name of the webpage from which they originate, the period that the file is stored on the device, and an unique number.

Cookies enable to recognize the user’s device during consecutive visits in order to display the Website in a personalized way, which makes browsing the webpages easier and more convenient. Saving these files on the user’s device allows, among other things, to remember the login details, keep the login session active or customize webpages to user preferences, including content arrangement, language, and color.

What types of cookie files are used?

The indoorgolfwroclaw.pl Website uses three main categories of cookie files:

Necessary files – allow correct performance of the Website and its features (for example, authentication cookie files). Without saving them on the user’s device, it is impossible to use the Website.

Functional files – store settings chosen by the user in order to customize the Website experience, including the language, font size, and webpage appearance. This type of cookies allows the Service Provider to improve the functionality and performance of the Website.

Business files – include advertising cookies, etc., and allow implementation of the Service Provider’s business model. Blocking these files may lower the quality of services due to Service Provider’s inability to achieve income supporting the Website operation, but will not cause unavailability of the Website’s entire functionality.

Managing the cookie files

Usually, the browser settings allow storing cookie files on the device by default. If the user does not agree to saving such files, it is necessary to appropriately change the Internet browser settings. It is possible to disable saving cookie files for all connections made from a particular browser or for specified websites, and also to remove such files. The method of managing cookie files depends on the used software, therefore detailed information and instructions concerning cookies can be found in the documentation of the Internet browser used to access the Website.

Permission to process cookie files is voluntary. However, it is important to remember that restricting the cookie files usage may hinder or prevent access to services offered via the Website.

Data collection

Data gathered in the system logs are used by the Service Provider for an undetermined period of time and only for purposes related to Website administration. This data is not transmitted to any third parties, excluding the circumstances specified in this document.

When users visit the Website, the Service Provider may automatically collect and store in server logs some technical details regarding how the services are used along with sent by the user requests concerning electronic delivery of services, IP address, and technical data about the Website’s behaviour connected with activities carried out by the user, in particular start and end time of every use of electronically delivered service and the scope of it. Service Provider may also collect specific information in order to store it locally on the user’s device using the browser memory mechanism.

In the course of service delivery to the users the Service Provider implements professional technologies to gather and store information, such as cookie files. Access to these cookie files can also be granted to Google via the Google Analytics and Google Ads tools for the purpose of generating web traffic statistics and reports concerning effectiveness of promotional campaigns carried out by the Service Provider using the aforementioned tools.

Data gathered from the Website are stored on professional externally hosted secure servers, under agreements entered into by the Service Provider. The Service Provider takes appropriate precautions in order to safeguard users’ personal data against unauthorized access, destruction, disclosure and unlawful use. Website users and the Service Provider are the only parties permitted to process the user data.

Miscellaneous

Website can contain references to other webpages. Service Provider is not liable for any privacy policies applicable to such webpages. It is recommended to read the privacy policy available on these webpages after visiting them.

Service Provider reserves the right to modify the Privacy and Cookie Policy at any time.

Any translations of this document are provided for convenience only and the Polish language version will control in the event of any discrepancies.